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Customer Reviews
Jean's Floral
Local Glencoe, MN florist
Average Customer Rating: 4.9 of 5 stars. (68 reviews)
Date: Nov 28, 2023
Name: Marilyn W

State/Province:MN

Just ordered flowers for a very good friend and customer of mine. After working in the flower industry for over 40 years, i finally had to phone out an order instead of using Teleflora, FTD or Bloomnet. It was one of the best customer services i have had in a very long time! I called to compliment Lori for her beautiful website! Sometimes the good old way of picking up the phone and talking to a live person is still the best sale! Please email me a photo of the arrangement you create tomorrow! Marilyn Weis
Lori's Reply:
Date: Dec 07, 2023, 4:42 pm

My goodness, Marilyn, thank you so much for your kind words. It was a great pleasure to speak with you and share information with another florist. I was so busy I totally forgot to send you a picture, but I did take one and I will find it to send to you. If you have any other questions regarding FSN, please feel free to reach out. Best regards, Lori
Marilyn's Reply:
Date: Dec 07, 2023, 4:55 pm

No worries, send it whenever you can. marilyn@richfieldflowers.com
Date: Sep 05, 2023
Name: Diane A

State/Province:MN

Beautiful
Lori - Jean's Floral's Reply:
Date: Sep 06, 2023, 7:05 am

Thank you so much - I am glad that you liked the arrangement!
Date: May 16, 2023
Name: Carrie S

State/Province:MN

The floral arrangement I received was stunning! The flowers were fresh and colorful using a wide variety of flowers artfully arranged. Highly recommend!
Lori - Jean's Floral's Reply:
Date: May 16, 2023, 10:19 am

Carrie - thank you so much for your kind words. I am so glad to know that you are pleased with the arrangement! It was fun to be extra creative and design something out of the ordinary.
Date: May 08, 2023
Name: Brittany M

State/Province:MN

Please make sure you have the correct names on the cards. You put the wrong name down for my husband even though I spelled it correctly. People got confused at the funeral.
Lori's Reply:
Date: May 09, 2023, 12:55 pm

Brittany - oh my gosh, I am so sorry if I misspelled a name on the card. I am usually very good about making sure and double checking that I have names correct. After re-reading what was on your order, and although you didn't specify, I can only imagine that I misread your husband's name for someone else with a very similar first name. I greatly apologize for the error and any embarrassment this has caused you, the error was surely not intentional.
Brittany's Reply:
Date: May 09, 2023, 1:54 pm

I do understand because the name you wrote down is a distant relative of my husbands. I talked to some people and they luckily knew who we were. :) It gave them a little chuckle.
Date: May 08, 2023
Name: Deanne G

State/Province:MN

She handeled a mistake immediately! and went above and beyond!
Lori's Reply:
Date: May 09, 2023, 12:56 pm

Thank you, Deanne, for your review. Again, I apologize for the oversight.
Date: Mar 24, 2023
Name: Christina M

State/Province:MN

The flower were beautiful and delivered in a timely manner. My one thing I would consider for you as a business, if the picture shows specific flowers but you don't have all the flower in the picture on hand to contact the buyer to advise that you are veering from the picture, I ordered an all white arrangement and two of the largest flowers showed up bright yellow. As the buyer I would of liked to been consulted. I would of preferred another color and a choice. I still would use Jean's Floral as I appreciate using local and they were still beautiful. Thanks Tina
Date: Dec 13, 2022
Name: Val L

State/Province:MN

Jean's Floral created the beautifully designed and stunning floral arrangements for my mother's Celebration of Life. It's three days later and I am still in awe of the pink monochromatic arrangements she did; three in total. Truly one of the most beautiful things in the church were Jean's arrangements!! If I could give six stars, I would!
Lori - Jean's Floral's Reply:
Date: Dec 14, 2022, 4:32 pm

Thank you so much for your kind words! I am so glad you liked the arrangements - I hope your mother would have liked them as well. Again, my sympathies to your family. ~ Lori
Date: May 13, 2022
Name: Michael O

State/Province:MN

The arrangement was perfect and the service was best! I gave the wrong address to deliver funeral flowers but the staff double checked and made the correction! Old world service - thanks!
Lori - Jean's Floral's Reply:
Date: May 15, 2022, 6:13 am

Michael, thank you so much for your kind words. I am glad that you liked the arrangement. I always try and check local obituaries to double check, but I very appreciate that you called to correct the address just to make sure. ~Lori
Date: Mar 31, 2022
Name: Tammy K

State/Province:MN

Very helpful and price was very good. The plant I received was beautiful and was very pleased
Lori - Jean's Floral's Reply:
Date: Mar 31, 2022, 11:08 am

Tammy, thank you for your kind words. It was my pleasure to help you and I am glad you were pleased with the plant. ~ Lori
Date: Mar 11, 2022
Name: Brent P

State/Province:MN

Delivered as expected on a very short notice. Flowers showed up as shown on website and were beautiful and perfect. Was able to reach the owner live on the phone to answer questions. Id highly recommend and will use again.
Lori - Jean's Floral's Reply:
Date: Mar 31, 2022, 11:12 am

Brent, thank you for your kind words. It was my pleasure to help you out on short notice so you could have a beautiful thank you gift waiting for your client when they returned home. ~ Lori
Date: Feb 15, 2022
Name: scott w

State/Province:IA

I ordered from out of state, ordering was simple online, delivered when promised
Lori - Jean's Floral's Reply:
Date: Feb 22, 2022, 3:30 pm

Thank you for your kind words, I am so glad that your shopping experience was simple and that we met your expectations. ~Lori
Date: Feb 14, 2022
Name: Joan N

State/Province:MN

Beatiful arrangment
Lori - Jean's Floral's Reply:
Date: Feb 15, 2022, 9:40 am

Thank you Joan - I am happy to know that you like your arrangement. ~Lori
Date: Feb 03, 2022
Name: Laura B

State/Province:MN

I ordered some flowers for delivery for a birthday. Lori was very helpful and professional, happy to talk about options. The flower arrangement was absolutely beautiful!! Will use them again.
Lori - Jean's Floral's Reply:
Date: Feb 15, 2022, 9:40 am

Thank you so much for your kind words, it was my pleasure to help you. I am very happy to know you were pleased with the arrangement. ~Lori
Date: Jan 05, 2022
Name: Frank M

State/Province:VA

I was very pleased with the picture of the floral arrangement that was sent. I will use the services of Jean's again.
Lori - Jean's Floral's Reply:
Date: Jan 06, 2022, 5:14 pm

Thank you for your kind words, I am so glad you liked them.
Date: Nov 15, 2021
Name: Linda I

State/Province:MN

Beautiful arrangement and friendly delivery.
Lori - Jean's Floral's Reply:
Date: Nov 15, 2021, 7:23 am

Thank you for your kind words, I am so glad you liked the arrangement.
Date: Oct 01, 2021
Name: Polly M

State/Province:PA

Very helpful on the phone, taking the time to help me decide what to order for a funeral. I am told she did a wonderful job personalizing it. (The tractor she tucked in the arrangement was a bright spot for the family!). Thank you so much for making it special.
Date: Sep 28, 2021
Name: Eileen S

State/Province:MN

I would have liked some info on what this plant is called and how to best care for it.
Date: Jul 30, 2021
Name: Larry D

State/Province:MN

Outstanding job. Flowers I ordered were out of stock. Jean's called immediately and asked if they could substitute. The new flowers were better than what I had ordered. Delivery was fast and recipient loved them. I'll definitely order from you in the future.
Date: Jul 01, 2021
Name: Cassandra J

State/Province:MN

Very dependable and reliable. If ever another occasion arises in their area they will be my first choice. A personal thanks to Laurie (Lori)? She is very kind and was very informative. The arrangement was lovely.
Lori - Jean's Floral's Reply:
Date: Jul 01, 2021, 8:23 pm

Thank you for your kind words, it was my pleasure to assist in sending your condolences to the family. I am glad that you were pleased with the arrangement.
Date: May 26, 2021
Name: Bobbi K

State/Province:MN

Beautiful arrangement. Great communication with delivery.
Lori - Jean's Floral's Reply:
Date: May 28, 2021, 6:52 am

I am so glad you liked the arrangement - thank you for your kind words.
Date: May 12, 2021
Name: david m

State/Province:MN

Very happy and satisfied w/ arrangement! Thx! Great service!
Date: Mar 27, 2021
Name: Reed Johnson J

State/Province:MN

Flower arrangement was absolutely beautiful, and delivery was on time! I will use your services again!
Date: Feb 26, 2021
Name: Vincent M

State/Province:MN

Beautiful, high-quality flowers delivered personally. I will use Jean's again and again.
Lori - Jean's Floral's Reply:
Date: Feb 26, 2021, 7:13 pm

Thank you so much for your kind words ~ I am happy to know you were pleased.
Date: Feb 12, 2021
Name: Jason C

State/Province:MN

Thank you for the fast prompt service .. would order again
Date: Dec 06, 2020
Name: Jessica L

State/Province:MN

The website makes ordering.Communication was prompt when there was and issue. The peace lily was big and beautiful. I couldn't be happier. Thank you!
Lori - Jean's Floral's Reply:
Date: Dec 14, 2020, 5:45 pm

Thank you for your kind words. I am glad you are pleased with the plant and that you are enjoying it.
Date: Oct 17, 2020
Name: goreczny g

State/Province:IT

perfect
Lori's Reply:
Date: Oct 19, 2020, 5:28 am

Thank you so much for the review and your trust in me. I am glad that I could help you in your time of grief. Lori
Date: Sep 25, 2020
Name: Colleen and Vernon W

State/Province:MN

My aunt and uncle loved the flowers and I love how accommodating and kind Jeans floral was.
Lori - Jean's Floral's Reply:
Date: Sep 28, 2020, 5:02 am

Nicole, thank you for your kind words. I am pleased that your aunt and uncle loved the flowers. She was so excited when she saw them. It was my pleasure to help you bring joy to their day!
Date: Aug 14, 2020
Name: Marilyn P

State/Province:MN

The arrangement was absolutely georgeous Three days later and all of the fresh but flowers still look nice.
Lori - Jean's Floral's Reply:
Date: Aug 14, 2020, 3:03 pm

Thank you so much for the positive feedback. I am so pleased that you like the arrangement and that it still looks great!
Date: Jun 11, 2020
Name: Dawn L

State/Province:MN

We love Jean's Floral!!!!! We have been using them for a longtime now. They have the best service and best flowers.
Date: May 28, 2020
Name: Julie B

State/Province:MN

due to the pandemic, the flower arrangement I ordered was going to be delayed a day waiting for the next delivery. Jean called to tell me about the delay as opposed to simply substituting flowers and/or not telling me about the delay. Excellent, service, beautiful flowers.
Date: May 28, 2020
Name: Stephanie A

State/Province:MN

The flowers and delivery were amazing. They loved the flowers!
Date: May 25, 2020
Name: Liz K

State/Province:MN

It was super easy to see our options and place the order on the website. We did not get to see the actual arrangement, but my mother-in-law said they were lovely!
Date: May 23, 2020
Name: Jeffrey M

State/Province:MN

Great service. My Mom loves her new plant.
Date: May 23, 2020
Name: Kristie G

State/Province:MN

Great customer service and the flowers were fantastic. Really made my moms mothers day a great one!
Date: May 22, 2020
Name: Laura M

State/Province:MN

Nice arrangements, reasonable priced. Only thing is would rather not have recipient called before hand so it could be more of a surprise
Date: May 21, 2020
Name: Naomi K

State/Province:MN

Excellent service, thank you!
Date: Apr 22, 2020
Name: Julie M

State/Province:MN

I was unable to actually see the arrangement due to Coronavirus but did see a picture of them and was very happy with it, they looked great.
Lori ~ Jean's Floral's Reply:
Date: Apr 22, 2020, 12:11 pm

Thank you for your kind words. I am so glad you got to see the arrangement via picture and that you were pleased with it.
Date: Apr 12, 2020
Name: Sheila M

State/Province:MN

Thank you for the beautiful arrangement :)
Lori ~ Jean's Floral's Reply:
Date: Apr 14, 2020, 8:34 am

You are so very welcome, I am glad to know that you like the arrangement!
Date: Feb 17, 2020
Name: Sheila M

State/Province:MN

They’re beautiful, thank you!
Date: Aug 14, 2019
Name: Paulette S

State/Province:TX

Excellent, dependable service! Thank you
Date: Jul 12, 2019
Name: Michelle K

State/Province:MN

We didn't get to see them ourselves, but were told the flowers delivered for the funeral were gorgeous, thank you!!
Lori Penas's Reply:
Date: Jul 12, 2019, 10:12 am

You are very welcome - I am glad to know that the family liked them and that they met/exceeded expectations. Thank you so much for the feedback!
Date: Apr 11, 2019
Name: Angela J

State/Province:MN

Even more beautiful than pictured
Lori - Jean's Floral's Reply:
Date: Apr 15, 2019, 9:52 am

Thank you so much - I am happy to know that the arrangement exceeded your expectations!
Date: Dec 26, 2018
Name: Shirley S

State/Province:MN

The flowers that were delivered were beautiful. I have be checking their water needs and just today noticed they are losing some freshness look. Well done!
Date: Nov 09, 2018
Name: Rhonda E

State/Province:MN

Absolutely beautiful and fresh floral bouquet that lasted for over ten days in the hospital room.
Date: Jan 05, 2017
Name: Amanda W

State/Province:MN

Easy and fast service
Date: Dec 30, 2016
Name: Nancy F

State/Province:TX

I Called Jean to place an order for my parents as my brother had just passed away. Jean was kind and did not rush me on the phone. She listened to exactly what I wanted and how I wanted my arrangement delivered. When I hung up the phone, I had full confidence that the flower arrangement that I was sending would be lovely. The flowers were more beautiful than I had even expected, and I was so pleased that they were delivered first thing in the morning just as Jean had promised. I would highly recommend Jean's flower shop to anyone who wants to do business with a owner who genuinely cares.
Date: Sep 21, 2016
Name: Alberto R

State/Province:NV

Thanks for delivering the gifts on time... It was quick and done right. Thanks for offering more than just flowers since they were for my boy.
Date: May 28, 2016
Name: Larry P

State/Province:MN

Ease of ordering was great. The flowers were beautiful.
Date: May 03, 2016
Name: Steven W

State/Province:MN

I was very impressed with the arrangement. It was beautiful and lasted a long time.
Date: Nov 20, 2015
Name: norma s

State/Province:SD

we were not able to get the plant we wanted, but Jean's gave us a beautiful substitute and it was warmly received. very good service
Date: Mar 13, 2015
Name: Therese H

State/Province:MN

Great service as always. A pleasure to do business with. Thank you, the arrangement was beautiful.
Date: Feb 27, 2015
Name: JAMES P

State/Province:MN

Beautiful arrangement and quality flowers that lasted a long time
Date: Feb 27, 2015
Name: Donald B

State/Province:MN

Great service, the plant was exactly what I ordered.
Date: Jun 19, 2013
Name: Nithya N

State/Province:MN

I long for summer also. This is smiply stunning. Fresh and beautiful rose and soon the other buds will be opened and there will be another beautiful and fresh roses. You probably were very inspired to take such amazing picture.Touching and very poetic picture. I love roses and your rose is very special. Hugs and warm greetings from Kaya.
Date: May 13, 2013
Name: Patty C

State/Province:MN

This was one of the most beautiful bouquets I have ever received. The flowers were absolutely at their peak -- all so fresh. I would recommend Jean's Floral & Craft to anyone.
Date: May 08, 2013
Name: Aaron W

State/Province:MN

great arrangements, decent pricing, and great service
Date: Apr 14, 2013
Name: Joanna K

State/Province:MN

beautiful arrangement!! Loved it!
Date: Apr 11, 2013
Name: Lory A

State/Province:MI

Every year I send flowers to my parents for Easter. It was wonderful to receive the reminder e-mail from you. Sure made it a lot easier for me. My parents said the flowers were beautiful. Thanks for the great service!
Date: Apr 05, 2013
Name: Joy M

State/Province:AZ

Arrangement was delivered just as described. Lovely!! Thank you!
Date: Mar 01, 2013
Name: Crystal M

State/Province:MN

Always beautiful and couldn't ask for a better florist!!
Date: Jun 20, 2012
Name: Steven M

State/Province:MN

Once again, JEAN'S FLORAL impressed all with the arrangement. Prompt delivery, easy to work with and above all, a quality product designed to impress. Steve
Date: Apr 11, 2012
Name: Juliana H

State/Province:MN

The flowers were lovely, we were very satisfied with the order.
Date: Jan 24, 2012
Name: Richard L

State/Province:NC

Date: Jan 05, 2012
Name: marlys b

State/Province:ID

flowers were beautiful
Date: Mar 07, 2011
Name: Jocelynn B

State/Province:MN

Fast and worry free! Thanks!